ZAHF GTB Plus Package

Sunday - Thursday 10AM to 4PM KSA Time

Response Time:

Support Mode: Email, phone, & On-site

Insignificant Loss: 6 days
Significant Loss: 3-4 days
Serious Loss: 5 hours
Critical Loss: 2 hours

Administrator Training Seat: 1

Walk Through Seat: 2

System Update and Patches: 1

Annual Health Checkup: 2

On-site Man Days: 1

On-site Man Hours: 6

Weekend Support Days: 0

Dedicated Technical Engineer: N/A